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CHIhost Report Card

Contact Information

Tel: 1-800-955-2841
Email: sales@chihost.com

Website: http://www.chihost.com
Address: P.O. Box 3570
Glen Ellyn, IL, 60138, United States of America

Report Card Grade

Support	A
Sales	A
Plans / Features	A
Usability	A
Final Grade	A
How We Test Hosts Submit Feedback Vote For CHIhost

Editor's Review
Host Introduction	CHI Hosting.com has been in business since 2001 serving over 40,000 domains worldwide! With headquarters based in the high-tech city of Chicago, Illinois. They are a privately owned company that has shown a profit for the last 9 years. Their success is due to the high level of equipment, service and support that they deliver to their customers.
Sales Review	Grade: A
Support Review	Grade: A
Plans / Features Review	Grade: A
Usability Review	Grade: A
Conclusion	Grade: A
We highly recommend CHI Hosting and the services they provide. The stock shared, reseller or dedicated servers plans are ideal for any small to medium sized business. If you are looking for a more higher end solution, be sure to contact them directly. They are very well setup to provide you with a customized solution, specifically for your hosting needs.

Sales Review
Ticket Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Email Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Live Chat Sales	No

Phone Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Toll-Free	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Sales Contact Details
Sales Telephone	1-800-955-2841
Sales Email	sales@chihost.com
Main URL	http://www.chihost.com

Billing Details
Payment Methods
	Visa
	Master Card
	American Express
	Diners Club
	PayPal
	Check
	MoneyOrder
	Other:
Account Activation Period	Unknown
Order Verification Documents Required	Yes

Money Back Guarantee
Does Host have an Money Back Guarantee?	Yes
If yes, how many days?	30 days
Hyperlink to Terms and Conditions	http://www.chihost.com/termsofuse.php

Support Review
Ticket Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Email Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Live Chat Support	No

Phone Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

SLA
Does Host have an SLA?	Yes
If yes, what percentage is the SLA?	99.9%
Hyperlink to SLA	http://www.chihost.com/termsofuse.php

Consumer Reviews
No Reviews Available

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Approved Host @Hostgator received A+ on its Report Card Review http://t.co/02V2YwdIXI

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