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Atum Report Card

Contact Information

Tel: 1-877-893-3266
Email: sales@atum.com

Website: http://www.atum.com
Address: 5255 Yonge St, Suite 1205
Toronto, ON, M2N 6P4, Canada

News:
www.atum.com/news

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Report Card Grade

Support	A
Sales	A
Plans / Features	A
Usability	A
Final Grade	A
How We Test Hosts Submit Feedback Vote For Atum

Editor's Review
Host Introduction	Atum is Toronto’s leading dedicated virtual private server (VPS) business hosting provider. VPS Hosting is a cost-effective solution for businesses that want dedicated server performance for a fraction of the cost. Hosting VPS also means hosting green. Atum creates awareness around Green IT and that it's no longer just good for the environment; it’s also good for business.
	Atum offers managed and unmanaged solutions starting from $39/mo that include dedicated CPU and server resources, 2 TB bandwidth, highest tier data centers, trusted IBM servers and much more.
Sales Review	Grade: A
Support Review	Grade: A
Plans / Features Review	Grade: A
Usability Review	Grade: A
Conclusion	Grade: A
Atum primarily deals with small and medium sized businesses who don't have the time or the budget to work on their IT in-house and need to focus on other areas of their business. They also offer 24/7/365 support & 100% uptime for your servers, as well as loyalty plans and variety of business incentives when you sign up with our hosting plans.

Sales Review
Ticket Sales	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Satisfactory
Response Time (Issue Resolved)	Satisfactory

Email Sales	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Satisfactory
Response Time (Issue Resolved)	Satisfactory

Live Chat Sales	No

Phone Sales	Yes
24 x 7 ?	Yes
Toll-Free	Yes
Response Time (Initial Acknowledgement)	Satisfactory
Response Time (Issue Resolved)	Satisfactory

Sales Contact Details
Sales Telephone	1 877 893 3266
Sales Email	sales@atum.com
Main URL	http://www.atum.com/contact_us.php

Billing Details
Payment Methods
	Visa
	Master Card
	American Express
	Diners Club
	PayPal
	Check
	MoneyOrder
	Other:
Account Activation Period	Instant
Order Verification Documents Required	No

Money Back Guarantee
Does Host have an Money Back Guarantee?	Yes
If yes, how many days?	30 days
Hyperlink to Terms and Conditions	http://www.atum.com/10_reasons.php

Support Review
Ticket Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Satisfactory
Response Time (Issue Resolved)	Satisfactory

Email Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Satisfactory
Response Time (Issue Resolved)	Satisfactory

Live Chat Support	No

Phone Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Satisfactory
Response Time (Issue Resolved)	Satisfactory

SLA
Does Host have an SLA?	Yes
If yes, what percentage is the SLA?	100%
Hyperlink to SLA	http://www.atum.com/10_reasons.php

Consumer Reviews
No Reviews Available

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