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Atum Report Card
Contact Information

Tel: 1-877-893-3266
Email: sales@atum.com
Website: http://www.atum.com
Address: 5255 Yonge St, Suite 1205
Toronto, ON, M2N 6P4, Canada

News:
www.atum.com/news
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Atum is Toronto’s leading dedicated virtual private server (VPS) business hosting provider. VPS Hosting is a cost-effective solution for businesses that want dedicated server performance for a fraction of the cost. Hosting VPS also means hosting green. Atum creates awareness around Green IT and that it's no longer just good for the environment; it’s also good for business.
Atum offers managed and unmanaged solutions starting from $39/mo that include dedicated CPU and server resources, 2 TB bandwidth, highest tier data centers, trusted IBM servers and much more.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
Atum primarily deals with small and medium sized businesses who don't have the time or the budget to work on their IT in-house and need to focus on other areas of their business. They also offer 24/7/365 support & 100% uptime for your servers, as well as loyalty plans and variety of business incentives when you sign up with our hosting plans.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Sales Contact Details
Sales Telephone 1 877 893 3266
Sales Email sales@atum.com
Main URL http://www.atum.com/contact_us.php
 
Billing Details
Payment Methods
Account Activation Period Instant
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.atum.com/10_reasons.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.atum.com/10_reasons.php
 
 
Consumer Reviews
No Reviews Available



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